Independent guide. Not the official website of Heraklion Airport.

Services at HER

Heraklion Airport services: what you will (and won’t) find

Heraklion Airport covers the basics, not much more: wifi, ATMs, cafés, duty free and two Filoxenia lounges. There is no hotel inside the airport and no left-luggage office in the terminal, so plan around that.

Luggage trolleys inside Heraklion Airport terminal
Photo: Jonashtand, CC BY-SA 4.0, via Wikimedia Commons
  • Wifi in the terminalFree
  • Filoxenia lounges (A and B side)2
  • ATMs landsideYes
  • Left-luggage office in the terminalNo

Long wait before your flight?

Book a transfer timed to your flight and spend the extra hours in town or at the beach instead.

At a glance

Heraklion Airport services and facilities

  • Wifi

    Free wifi across the terminal, usually with a time limit per session. Fine for messages, weak for video calls in summer.

  • Lounges

    Filoxenia lounge on the Schengen side (near A gates) and on the non-Schengen side (near B gates); paid entry or cards like Priority Pass.

    Lounge guide

  • ATMs and exchange

    Bank ATMs in arrivals and departures. Decline the dynamic currency conversion and pay in euros.

  • Luggage

    Trolleys are available inside the terminal. No left-luggage desk: use a storage shop in Heraklion city.

  • Shops and duty free

    Hellenic Duty Free after security on both sides, kiosks for snacks, papers and travel bits.

    Food and shops

  • Assistance (PRM)

    Free help for reduced-mobility passengers. Request it through your airline at least 48 hours before travel.

  • First aid

    First-aid service in the terminal. Pharmacies are in town, 10–15 minutes away.

  • Lost property

    Lost in the terminal: the airport’s lost property. Lost on the plane or a delayed bag: your airline’s handling desk in arrivals.

  • Smoking

    No smoking inside the terminal (Greek law). Smoke outside on the forecourt, away from the doors.

Heraklion Airport wifi

Connect to the airport network and accept the terms page; there is no password. It is free but often slow in the B-gate area at peak times. If you need reliable data on landing, an EU roaming SIM or an eSIM bought before you fly works better.

Lounges at Heraklion Airport

Two Filoxenia lounges, one on each side of passport control. Paid entry booked online costs about €59–60 for three hours (2026), and access through Priority Pass and some premium cards is listed, subject to space. The full details, including opening hours and what is inside, are in our Heraklion Airport lounges guide.

Luggage storage near the airport

There is no left-luggage office inside the terminal. If you check out at noon and fly at night, use one of the bag-storage shops in Heraklion city centre (book online, a few euros per bag per day), then go to the airport by bus or taxi.

Smoking at the airport

Smoking is banned inside the terminal under Greek law, airside included. Smokers go outside to the forecourt before security. Cigarettes are sold in duty free and at kiosks.

Sources and official links

HER services: frequently asked questions

Does Heraklion Airport have free wifi?

Yes, free wifi with a short sign-in page. It works for messaging but slows down when the terminal is full.

Can you smoke at Heraklion Airport?

Not inside the terminal. Smoke outside on the forecourt before going through security.

Can you buy cigarettes at Heraklion Airport?

Yes, at the duty-free shops after security and at kiosks, subject to your destination’s allowances.

Is there luggage storage at Heraklion Airport?

No left-luggage office in the terminal. Use a luggage-storage shop in Heraklion city centre.

Is there a lounge at Heraklion Airport?

Yes, two Filoxenia lounges: one near the A (Schengen) gates and one near the B (non-Schengen) gates.

What is there to do at Heraklion Airport?

Not much: cafés, duty free and the lounges. With more than four hours to spare, go into Heraklion city, 15 minutes away.

Spend the waiting time in town

Book a transfer timed to your flight and enjoy Heraklion until the last minute.

Book a transfer